At AK Pure Skin, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
We collect personal information that you provide directly to us and data that we automatically collect through your interactions with our website.

Personal Information You Provide:
– Contact Information: Name, email address, phone number.
– Order Information: Billing address, shipping address, payment details (processed through secure payment gateways).
– Account Information: Username, password (if you create an account with us).
– Other Information: Information you provide when contacting customer support, signing up for newsletters, or participating in surveys.

Automatic Data Collection:
– Cookies: We use cookies (as detailed in our Cookie Policy) to enhance your browsing experience and collect data such as IP addresses, browser type, device information, and browsing activity.

2. How We Use Your Information
We use the information we collect for the following purposes:
1. Order Processing: To fulfill and deliver your orders, process payments, and communicate with you about your purchases.
2. Customer Support: To provide assistance and respond to your inquiries.
3. Marketing Communications: To send promotional emails, newsletters, or offers based on your preferences, provided you have consented.
4. Website Improvement: To analyze website traffic and improve the functionality and content of our website.
5. Legal Compliance: To comply with legal obligations and resolve disputes.

3. How We Protect Your Information
We take reasonable steps to ensure that your personal information is secure. This includes using encryption and secure storage practices to protect sensitive data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers to help us operate our website and deliver services, including:
– Payment Processors: To process payments securely.
– Shipping Partners: To deliver products to you.
– Analytics Providers: To understand website performance and improve user experience.
We ensure that third parties with whom we share data comply with data protection regulations and only use your information to perform necessary services.

5. Your Rights and Choices
You have the following rights concerning your personal information:
– Access and Correction: You may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.
– Deletion: You can request that we delete your personal data, subject to certain legal obligations.
– Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
– Cookie Preferences: You can manage your cookie preferences through our Cookie Script tool, as detailed in our Cookie Policy.

6. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. International Data Transfers
If you are located outside the country where our company operates, please be aware that your personal data may be transferred to, stored, and processed in a country that may not offer the same level of data protection as your own. By using our website, you consent to the transfer of your information to such countries.

8. Children’s Privacy
Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information as soon as possible.

9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: akpureskin@akpureskin.is
Phone: +354 790 5252