Privacy Policy

Welcome to the website of AK Pure Skin which is owned and operated by AK Pure Skin ehf (private limited company) registered company number in Iceland 650119-0290 (kennitala).

Please read the terms carefully before shopping through akpureskin.com as they contain important information. By using the AK Pure Skin online store, you agree to these terms. If you have any questions, do not hesitate to contact us via the e-mail address akpureskin@akpureskin.is

PRODUCTS FOR PRIVATE USE

The AK Pure Skin products sold in the akpureskin.com online store are for personal use only. Under no circumstances may AK Pure Skin products be resold without the required licenses.

For those who are interested in AK Pure Skin products for resale, please contact us via the e-mail address akpureskin@akpureskin.is

PAYMENTS

The following payment methods and cards can be used in the AK Pure Skin online store

Credit card (secure payment via Salts Pay web server).

  • Visa 
  • Mastercard 
  • Amex
  • Diners

 

Debet card (secure payment via Salts Pay web server).

  • VISA Electron
  • Maestro

 

TAXES AND FEES

All prices in the online store are in Icelandic krónur and include VAT. That price applies throughout the purchase process and invoices are issued with value added tax. Please note that price changes are not announced in advance.

ORDER PROCESSING 

When you have finished ordering in AK Pure Skin online store, you will receive an email with the order number and a receipt for the purchase of goods. When a product is mailed, you will receive a confirmation of that order. Orders are processed every weekday, but mailing can take 1-4 days (domestic in Iceland).

If you need to change your order afterwards, you may incur additional costs. Please refer to the order number if you need to change the order and send all inquiries to akpureskin@akpureskin.is 

PACKAGE PROCESSING

The Icelandic post office (Pósturinn) distributes products to AK Pure Skin customers in Iceland unless otherwise agreed. DHL Express distributes products to customers abroad.

Every effort is made to process all orders the next working day after ordering. If the product is not in stock, the employee will contact and announce the estimated delivery time of the product.

The terms of delivery, warranty and transport of Pósturinn apply to the delivery of goods from Pósturinn. Their terms are accessible online at https://posturinn.is/posturinn/upplysingar/vidskiptaskilmalar  

The terms of delivery, warranty and transport of DHL Express apply to the delivery of goods from DHL. Their terms are accessible online at https://mydhl.express.dhl/ba/en/legal/terms-and-conditions.html 

According to this, AK Pure Skin ehf is not responsible for any damage that may occur to goods in the package processing. In the event of damage to the product from the time it is delivered from AK Pure Skin ehf until it is received by the recipient, the damage is the responsibility of the carrier.

SHIPPING COST

The domestic (in Iceland) shipping cost is 1,700 ISK regardless of the product with home delivery, but 1,200 ISK to the nearest post office or post box. Products are transported to the door where Pósturinn offers the service, otherwise they are transported to the relevant post office. Further information about Póst’s services can be found at posturinn.is

DHL Express shipping cost abroad for North America and Europe is 3.000 ISK and takes about 2 days. DHL Express shipping cost for rest of the world is 3.500 ISK and takes about 2-4 days. 

COUPONS

Discounts are generally only valid once and when used inactive and therefore no longer valid. It is not possible to add delivery after the order has been confirmed, therefore it must be ensured that all information is entered correctly before the order is confirmed.

AK Pure Skin reserves the right to cancel a discount, promotional price, promotional code or offer at any time.

RETURN RIGHT

The return deadline is 14 days from the delivery of the product. It is necessary that the product is in unopened and in the original packaging. If a product is sealed, the seal must not be broken. A receipt for the purchase of goods must be included.

An AK Pure Skin employee assesses the condition of a product and whether it is resaleable. AK Pure Skin ehf reserves the right to reject returns or refund goods through depreciation.

Reimbursement does not cover shipping costs incurred upon delivery or delivery. Please send an email to akpureskin@akpureskin.is for questions regarding returned goods.

FAULTY PRODUCT

If a product is faulty, customers are offered a new product instead and AK Pure Skin pays all costs that may arise during shipping. Please send an email to akpureskin@akpureskin.is regarding a faulty product.

CONFIDENTIAL

The seller names the buyer in full confidentiality about all the information that the buyer provides in connection with the transaction. Information from the buyer will not be passed on to third parties under any circumstances.

SAFETY

AK Pure Skin does not store credit card numbers provided when purchasing from the online store. When it comes to providing card information and completing the payment, the customer is on the secure website akpureskin.is through Salts Pay web server. All payments are made in a certified environment that meets the PCI DSS security standard.

AK Pure Skin website uses SSL certificate which ensures security in data transfer and communication. This ensures that outsiders will not be able to access information and data flowing from the users of the website.

LAW AND DEFENSE CONGRESS

These terms are in accordance with Icelandic law. If a case arises because of him, it shall be brought before an Icelandic court. The provisions of the Consumer Contracts Act no. 16/2016 and the provisions of the Consumer Purchases Act no. 48/2003. All deadlines mentioned in Act no. 16/2016 begin to expire when the receipt of a product takes place.

OTHER

AK Pure Skin ehf reserves the right to cancel an order if it proves necessary under any circumstances. happened due to incorrect price information in the online store or that the product is no longer available at AK Pure Skin. The customer is informed of this as soon as possible.

All content on the akpureskin.is website, incl. trademarks, images, text, photographs, graphics, sound and image, is owned by AK Pure Skin ehf. You may not use, copy or sell content from the Site without our consent. Please contact akpureskin@akpureskin.is